Legal Document

Privacy Policy

Last updated: June 8, 2026 ยท Vera Legacy, Florida, United States

Vera Legacy takes the privacy of grieving families seriously. This policy explains clearly and honestly what information we collect, how we use it, and how we protect it. We do not sell your data. Ever.

1. Who We Are

Vera Legacy is a digital estate research and document preparation service operated in Florida, United States. We help families manage and close a deceased loved one's online accounts and subscriptions. Our website is located at veralegacy.com. You can contact us at hello@veralegacy.com.

2. Information We Collect

We collect information you provide directly to us when you:

This information may include your name, email address, phone number, relationship to the deceased, and information about the deceased's known online accounts. We collect only what is necessary to provide our service.

We never collect passwords, login credentials, or account access information. Our service is explicitly designed to operate without this information.

3. How We Use Your Information

We use the information you provide exclusively to:

We do not use your information for marketing purposes without your explicit consent. We do not sell, rent, or share your personal information with third parties for their marketing purposes.

4. Payment Information

All payments are processed through Stripe, a PCI-compliant payment processor. Vera Legacy never sees, stores, or has access to your credit card details. Stripe's privacy policy is available at stripe.com/privacy.

5. Information About Deceased Persons

Information you provide about your deceased loved one is treated with the utmost care and confidentiality. This information is used solely to prepare your documentation package. It is not shared with any third party, stored beyond the completion of your service, or used for any other purpose.

We delete all deceased person information from our records within 90 days of completing your service, unless you have requested extended support as part of a Concierge package.

6. Data Storage and Security

Your information is transmitted using HTTPS encryption. We use industry-standard security practices to protect your data. Email communications containing your documentation package are sent to the email address you provide โ€” please ensure this is a secure email address only you can access.

We do not store sensitive information in databases. Your intake form responses are received by email and used to prepare your documents. They are not stored in cloud databases or third-party CRM systems.

7. Cookies

Veralegacy.com uses minimal cookies necessary for basic website functionality. We do not use advertising cookies, tracking pixels, or behavioral analytics. We do not use Google Analytics or similar tracking services.

8. Your Rights

You have the right to:

To exercise any of these rights, contact us at hello@veralegacy.com. We will respond within 5 business days.

9. Children's Privacy

Our service is intended for adults acting as executors or next of kin. We do not knowingly collect information from anyone under 18 years of age.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify waitlist subscribers of significant changes by email. The date at the top of this page reflects the most recent update.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at hello@veralegacy.com. We are committed to resolving any privacy concerns promptly and transparently.