Cryptocurrency presents the most complex and high-stakes digital estate challenge families face. Unlike bank accounts, crypto wallets have no central authority to contact, no bereavement process to invoke, and no way to recover assets without the right credentials. The outcome depends entirely on what information was left behind.
The Fundamental Reality
This is why cryptocurrency estate planning is critically different from all other asset types. The work must be done before death, not after.
Two Types of Crypto Holdings — Very Different Outcomes
Exchange-Held Cryptocurrency (Coinbase, Kraken, Binance)
If the deceased held cryptocurrency on a centralized exchange, the exchange acts as a custodian — similar to a bank. Executors can access these holdings through the exchange's bereavement process with proper documentation.
The process for exchange-held crypto:
- Contact the exchange's support team
- Identify yourself as the executor and provide Letters Testamentary
- Submit a certified death certificate
- Provide the deceased's account email address
- Follow the exchange's estate claim process
- Request transfer to an estate account or liquidation
This process is available at Coinbase, Kraken, Gemini, Binance, and most major US exchanges. Timeline varies — expect 4-12 weeks for full resolution.
Self-Custody Wallets (Hardware Wallets, Software Wallets)
If the deceased held cryptocurrency in a self-custody wallet — a Ledger or Trezor hardware wallet, or a software wallet like MetaMask — access requires either the seed phrase (12 or 24 words) or the private key. Without these, the funds are permanently inaccessible.
What to Search For
When searching the deceased's belongings and digital files for crypto recovery information, look for:
- Physical paper with 12 or 24 words (seed phrase)
- Metal plates or cards with words engraved (backup storage)
- Hardware wallet devices (Ledger, Trezor, ColdCard)
- USB drives that may contain wallet files
- A password manager that may store wallet credentials
- Encrypted files on their computer labeled "wallet," "crypto," or "seed"
- A safe or safety deposit box that may contain written credentials
Crypto on Investment Apps
Cryptocurrency held through investment apps like Robinhood, Fidelity, or PayPal is treated similarly to exchange-held crypto — the company acts as custodian and has an estate claim process. Contact the specific platform's estate or bereavement team with executor documentation.
NFTs and Digital Collectibles
NFTs and other digital collectibles held in a self-custody wallet face the same challenge as cryptocurrency — without the seed phrase, they are inaccessible. NFTs held on centralized platforms may be recoverable through the platform's estate process.
Tax Implications
Cryptocurrency is treated as property for tax purposes. Any crypto transferred through an estate receives a stepped-up cost basis to the fair market value at the date of death. This is a significant tax advantage for heirs. Consult an estate attorney or CPA familiar with digital assets for specific tax guidance — this is beyond the scope of Vera Legacy's services.
Need crypto recovery guidance included in your estate package?
Vera Legacy's Concierge package includes crypto wallet documentation guidance and exchange estate claim procedures — alongside every other account in the estate.
See Concierge Package →Planning Ahead — The Only Real Solution
For anyone who holds cryptocurrency: document your wallet information now. Store seed phrases securely — separate from the devices that access the wallets — and ensure a trusted family member or estate attorney knows where to find them. The Vera Legacy Digital Vault provides encrypted, attorney-integrated storage for exactly this purpose. See our vault page for details.
The Bottom Line
Exchange-held crypto — recoverable with proper executor documentation. Self-custody crypto without seed phrase — permanently lost. Self-custody crypto with seed phrase — fully recoverable. The difference between a devastating loss and a manageable process is almost always documentation prepared before death.