Spotify accounts continue charging after death and don't close automatically. For families, Spotify is typically straightforward to address — but there are some nuances worth knowing, particularly around family plans, podcast content, and whether playlists can be preserved.
What Needs to Be Addressed
- Spotify Premium subscription — continues charging monthly until cancelled
- Spotify Premium Family plan — if the deceased was the plan owner, other family members may lose access
- Spotify for Artists — if the deceased was a musician with an artist account, separate handling is needed
- Playlists and library — curated playlists that family may want to keep
Can You Save Their Playlists?
Spotify playlists are not directly transferable to another account. However, there are two options for preserving them:
- Follow the playlist — if you can access the account (logged in on a device), follow all their public playlists from your own account before the account is closed
- Screenshot or document — for personal reference, screenshot or manually note their playlist contents
How to Cancel Spotify Without the Password
- Go to support.spotify.com and select Contact
- Choose "Account" as the help topic
- Contact via chat or email
- Explain you are requesting cancellation for a deceased account holder
- Provide the account email address and your relationship
- Submit death certificate if requested
- Request cancellation and refund
Spotify Premium Family Plans
If the deceased was the owner of a Spotify Premium Family plan, all family members on that plan will lose access when the account is closed. Surviving family members who want to continue using Spotify will need to create individual accounts or establish a new family plan under a different owner. Alert family members before cancelling the plan so they can set up their own accounts.
Spotify for Artists
If the deceased was a musician with releases on Spotify, their music remains on the platform after their death. The Spotify for Artists account can be managed by an estate representative or record label. If the deceased was an independent artist, contact Spotify for Artists support to transfer account management to the estate or a designated representative.
Spotify is one of dozens of accounts we handle together.
Vera Legacy prepares cancellation requests for every subscription — complete package delivered in 48 hours from $147.
See Packages →Timeline
- Cancellation via Spotify support: 3-7 days
- Refund for unused period: 5-10 business days